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What you’d ask before saying yes

No small print, even when the answer is ‘not yet’.

Money

The first thing to get clear.

Do I have to pay?

Not to be on it. The listing’s free: photos, details, events and the ‘Kept up by the venue’ stamp. There are two paid plans, not yet available to buy, for anyone who wants more figures or more presence in Explore. They’re optional.

Are there commissions per customer or booking?

No. Wambree doesn’t handle bookings or payments, so there’s no diner, ticket or seat to charge you for. The group pays you, as always.

How much are the paid plans?

Sobremesa is €29 a month and En cartel is €79 a month, excl. VAT. You can’t buy them yet: if you’re interested, save your spot and we’ll let you know.

Will you bring me customers?

We can’t guarantee it. Wambree’s just starting out and we won’t give you usage figures we can’t show. What it does do is put your venue among the options when it suits a group. That’s why being on it is free: you can try it without risking a thing.

Do I have to offer discounts?

No. Offers will be an option for those who want them. Your listing works just the same without them.

Does paying put me higher up?

Not when a group’s looking for somewhere: that order comes from the journeys and what each person needs, and no plan changes it. Promotion will only exist in Explore, in a separate slot labelled ‘Promoted’.

Your time

How much it’ll take you away from everything else.

How much work will it be?

Signing up is four questions: what it’s called, where it is, what it is and how you know. You fill in the rest when you’ve got a moment, and anything half-done stays saved on your phone. After that, you only touch it when something changes: opening hours, an event, a photo.

Do I need to install anything or have a computer?

No. It’s all done in your phone’s browser, with a Wambree account and an access code.

How do I get the code?

Write to us with your venue’s name and we’ll send it over. It’s single-use and it expires, so if you miss it, just ask for another.

How long does it take to go live?

A real person looks at it before it goes up, and we won’t give you a timeframe we can’t keep. You can see how it’s going in ‘My contributions’, and we’ll let you know by email.

Will I have to reply to customers or reviews?

No. Wambree has no chat or public reviews, and nobody’s going to message you here. You decide when you log in.

Your listing and photos

What shows up, who puts it there and who it belongs to.

My business isn’t a bar. Does it work for me?

Depends what it is. There are categories for restaurants, bars, cafés, cinemas, theatres, music venues, climbing walls, bowling alleys, amusement arcades and escape rooms. There’s no category yet for workshops or board games, though you can publish events. Look up your case on the venues page and we’ll tell you straight.

What if my venue’s already showing without my asking?

It may well be. Wambree starts from open data like OpenStreetMap and, in Madrid, the city’s business census. When you type your address it shows you similar ones: pick yours and fill it in, with no duplicates.

Who publishes what appears about my venue?

A person at Wambree looks at every contribution before it goes up, and nobody publishes their own. That includes you: your changes go through the same review.

How do I fix something that’s wrong?

From your listing, line by line. The change goes through review and, meanwhile, the line shows it’s pending.

Could someone pretend to be my venue?

The ‘Kept up by the venue’ stamp only appears once a person has checked it’s yours, in person, by phone or on your website. If you spot anything odd, write to us.

Can someone else upload photos or details of my venue?

Anyone with access can suggest them, and they go through the same review. If something doesn’t look right, write to us.

Who owns the photos I upload?

They have to be yours or you need permission from whoever took them, and you confirm that when you upload them. By sending them you agree to them being published on Wambree. If you change your mind, write to us and we’ll take down whichever you want.

Can customers appear in the photos?

Nobody should be recognisable. A photo with people in it goes through a separate review before it’s published.

What happens to the details I add?

They’re published on Wambree, and the basics (opening hours, phone and website) are also shared as open data. We’ll tell you before you send anything.

Can I add my phone number or Instagram?

Phone numbers, links and @ handles don’t go in the description. Contact details and the menu have their own lines.

What if I close or change my hours?

Hours are edited day by day. If you’ve closed, you say so from your listing and it goes through review.

Your customers

What you see of them, and what you never will.

Will I see who’s coming?

No. Wambree doesn’t show venues the plans or the people in a group.

Will I know where people are coming from?

Never. A person’s starting point never reaches any venue, not even on a paid plan.

So what will I see?

Today, your listing and the status of what you’ve sent. The dashboard, still on its way, shows added-up numbers on the interest in your venue, never who.

Can a group book with me through here?

No. Wambree helps decide on the place. If they need to book, they’ll ring you or go to your website, same as today.

Leaving

In case one day you’re not convinced.

Can I leave whenever I want?

Yes. The free listing has no tie-in: just stop updating it or delete your account.

What happens to my listing if I delete my account?

What’s been published about a place stays, without your name. The venue keeps appearing with its open data.

Can you remove my venue?

A venue that exists can appear with its public details, same as on a map. If you’ve closed, mark it on your listing. For anything else, write to us and we’ll take a look.

I’m not in Madrid, Zaragoza or Barcelona.

Today Wambree works in those three cities. If you’re somewhere else, write to us and we’ll make a note, though we can’t promise a date.

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